• Oct 26, 2025 Excene Bv Computeroutlet Ervaringen Met Excene Bv ng high standards Key performance indicators KPIs to consider 2 include Customer satisfaction scores CSAT Measuring the percentage of customers satisfied with their experience Industry averages can be found in reports by research firms like Forrester or Gartner Net Promoter Score NPS Gaug By Orlando Ratke-Senger PhD